Appointments
|
Appointments with the doctor or nurse
can be made in person or by telephoning the surgery on 01623 742464
between 8.30am and 6.00pm. (5.00pm on Wednesday). The practice has
recently moved on to ‘Advanced Access’, a new appointment system with
the aim of increasing the availability of appointments. On most days
we hope to be able to offer appointments within 48 hours.
Although you are registered with a specific doctor, you are free to
consult with the doctor of your choice or the practice nurse. Please
try to see the same doctor for any one complaint.
|
Home Visits
|
Please try to attend surgery whenever
possible. If a home visit is required, please make every effort to
phone before 11am and give the receptionist some indication of the
problem so that the visiting doctor will know how urgent the visit is.
The Triage Nurse may ring you to assess the situation further.
|
|
|
Telephone advice on minor illnesses can
be given by our Triage Nurse, Sheila Cropper 8.30am – 1pm Monday to
Friday.
|
Results of Tests
|
Patients can ring for test results by
telephoning the surgery on 01623 742464 and pressing 2 on the
telephone keypad. This will direct the call to the results line.
Please note that not all results can be given over the telephone.
Depending on the complexity of the test, patients may be advised to
speak to the nurse of doctor as appropriate.
|
Change of address or name
|
Please notify our reception staff of any
changes including your name, address and telephone number.
If you move outside our practice area you will need to register with a
new doctor in the area that you have moved to . We are unable to
register patients outside our
catchment area.
|
